Shipping Information


Under normal conditions, when merchandise is in stock, orders shipped by ground delivery within Hong Kong or Macau will arrive in approximately 2 to 3 business days. Shipments can be made within Hong Kong or Macau only. We are not able to ship to Restricted or Remote Area addresses. All orders placed after 1PM (GMT+8) will be processed the following business day. Your order will be delivered within the days published as long as there are no issues processing your order. Please note business days are Monday to Friday and expedited orders must be processed before 11AM (GMT+8). Also excludes holidays and weekends.

SHIPPING RATES

Orders HKD400 or more: Standard shipping is complimentary in Hong Kong, for remote areas an additional rate will apply. Please contact us for a list of remote areas. 

Orders HKD500 or more: Standard shipping is complimentary in Hong Kong & Macau, for remote areas an additional rate will apply. Please contact us for a list of remote areas. 

Orders below HKD400For coffee orders less than HKD400, shipping charges will apply, as per the rate table below.

ORDER TOTAL WEIGHT2-3 BUSINESS DAYS (HONG KONG)
0 – 1 KGHKD 40 (Free over HKD400)
1 – 3 KGHKD 70 (Free over HKD400)
3 – 5 KGHKD 95 (Free over HKD400)
5 -10 KGHKD 170 (Free over HKD400)
ORDER TOTAL WEIGHT2-3 BUSINESS DAYS (MACAU)
0 – 1 KGHKD 45 (Free over HKD500)
1 – 3 KGHKD 70 (Free over HKD500)
3 – 5 KGHKD 95 (Free over HKD500)
5 -10 KGHKD 170 (Free over HKD500)

INQUIRIES

To contact us regarding the status of an order, please send an email to us using the ‘contact us’ button in the footer, Monday through Friday between the hours of 9:00 a.m. and 7:00 p.m. (GMT +8).